01
Recover the missed call
Fast follow-up while intent is high
Callnest receives the missed-call event and immediately sends a professional text from your HVAC business.
Missed-call recovery for HVAC
Turn missed calls into booked HVAC jobs.
Callnest responds by SMS, qualifies the homeowner, and moves every viable lead toward an appointment—without making promises your team cannot keep.
Begin in demo mode. Connect live phone and scheduling infrastructure when you are ready.
Lead recovered
Appointment requested after a missed call
What to expect
A focused product with honest boundaries.
Callnest is built around one measurable outcome: helping HVAC teams recover demand they already earned.
Built for missed-call recovery
Every workflow starts with the moment an HVAC call goes unanswered.
Guardrails before guesswork
The AI never invents pricing, diagnoses hazards, or confirms unavailable times.
Humans stay in control
Clear escalation and notifications keep your team involved when it matters.
One connected workflow
From unanswered ring to actionable appointment.
The entire experience is designed around the homeowner’s momentum and the HVAC team’s need for clean, reliable context.
02
Qualify the homeowner
Repair, maintenance, installation, or emergency service
Concise AI conversations collect the customer’s name, service need, address, and preferred appointment time.
03
Move the lead toward booking
Scheduling status stays explicit
Available times can be presented when scheduling data exists. Callnest requests or confirms the appointment without overpromising.
04
Notify your team
Nothing disappears into a personal inbox
The lead, conversation, and appointment status are saved in one dashboard so the office can take the next action.
Operational view
Your team sees the whole lead, not just a text thread.
Overview, leads, conversations, appointments, and business settings live together. Every customer record includes service need, address, status, source, and last activity.
Designed for clear handoffs
- Customer, AI, and human messages stay distinct
- Appointment status remains visible
- Complex or uncertain requests escalate to staff
Straightforward pricing
Prove the workflow before scaling it.
Monthly software plans. Phone, SMS, AI usage, and third-party scheduling costs may be billed separately once live infrastructure is connected.
Pilot
For one HVAC business proving the workflow.
$49 / month
- One business workspace
- Missed-call SMS workflow
- AI lead qualification
- Lead and conversation dashboard
- Email notifications
Best for growing teams
Growth
For an HVAC team ready to recover more demand.
$79 / month
- Everything in Pilot
- Appointment request tracking
- Custom services and service area
- Business-hours configuration
- Priority onboarding support
Multi-location
For operators managing multiple HVAC locations.
$199 / month
- Everything in Growth
- Multiple isolated business workspaces
- Location-level settings
- Shared operational visibility
- Integration planning support
Recover the next opportunity
Show your team what happens after the missed call.
Start with a guided demo, test the full customer journey, and connect live infrastructure only when the workflow is ready.